INFORMATION COLLECTED BY US
INFORMATION STORED & OBTAINED FROM “COOKIES”
OUR USE AND DISCLOSURE OF YOUR INFORMATION
To Our Employees, Contractors & Agents
We may engage or employ other companies and individuals to perform functions on our behalf. Examples may include, but are not limited to processing credit card payments, fulfilling orders and delivering products, analysing data, providing marketing assistance, providing legal or accounting advice and/or providing information technology and related services. Such parties will have access to only that personal information required by them to perform their functions, and may not use such information for any other purposes.
Aggregated Statistical Information
We may provide aggregated statistical information about access patterns, navigational techniques, product sales, etc. to reputable third parties. However, in all instances such information will simply comprise aggregated data collected about you and other users, and will not include any direct personal information that identifies you as our customer.
Where Required By Law
In certain circumstances, we may be required by law to disclose your personal information, for example, where disclosure is ordered by a Court, or subpoenaed in relation to third party litigation. We also reserve the right to choose to disclose your information to law enforcement agencies in circumstances described in the National Privacy Principles and other applicable laws and regulations, including for the purpose of investigating alleged contraventions of the law.
WITH YOUR CONSENT
Other than as outlined above, we will endeavour to provide you with notice (which may occur via your nominated email) when we wish to provide personal information about you to third parties, and provide you with the opportunity to choose not to share that information.
A FURTHER WORD ON “COOKIES”
HOW SECURE IS MY INFORMATION?
We attempt to keep our server secure and free from unauthorised access and use, by enforcing physical security at the premises in which the server is located, and by using industry standard technological measures to prevent unauthorised remote access to the server. Sensitive information, such as credit card and related financial information that is transmitted to and from our servers is secured using encryption methods. Unfortunately, no server on the Internet nor any data transmission over the Internet can be guaranteed to be 100% secure. Despite our best efforts to keep our server and transmissions to and from our server secure, we are unable to absolutely guarantee security and there will always be a risk of unauthorised access to your information. Although we will take all reasonable steps to keep secure any information that we hold about you, we will not be held responsible for events arising from unauthorised access to such information.
ACCESSING AND CHANGING YOUR INFORMATION
The information that you provide to use is kept in a secure environment to which access is granted only to authorised persons. If you wish to access or correct any personal information we hold about you or have any feedback or concerns about privacy, please contact us by sending us an email to firstname.lastname@example.org. Where you seek a response from us, we will let you know who will be handling your matter and when you can expect a full response. In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. Under the Privacy Act and other relevant laws, we are required to provide our reasons if we refuse your request. Where we decide not to make a requested connection and you disagree, you may ask us to make a note of your requested correction with the information.
LINKS TO OTHER SITES
The Site contains links to other sites. With the exception of other sites owned by us, we do not control the information collection of sites reached through links from this Site. If you have any questions about the information collection policies of those sites then you should contact the companies controlling those sites directly.
NO GUARANTEE OF COLLECTION BY US
Despite the information about you that we may collect, we are not responsible for collecting or storing any of that information, and do not guarantee that we will. You are responsible for keeping you own records relating to your use of the Site and any transactions conducted via it, and for complying with any applicable record keeping legislation.
HOW CAN YOU COMPLAIN ABOUT OUR MANAGEMENT OF PERSONAL INFORMATION?
If you wish to complain about a breach of the privacy rules that bind us, you may contact us by email to email@example.com. We may ask you to provide further details about your complaint. We may discuss your complaint with our personnel and our service providers and others as appropriate. We will investigate the matter and attempt to resolve it in a timely way. We will inform you in writing about the outcome of the investigation. If we do not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, we will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details.
OUR CONTACT DETAILS